Red Tie is your premiere concert and event DJ resource serving Southeast Idaho. For great deals on upcoming shows, make sure you…

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Call/text us:
Idaho: 208-403-2433
Utah: 801-618-2125

Email us: Here
Write us: PO Box 2821 | Idaho Falls, ID 83403

Concerts: Frequently Asked Questions:
Q. Where are my tickets?
A. Please allow up to 3 weeks from your order date to receive your tickets.

Q. How do I know if my tickets will be shipped or held at will-call?
A. Check your Paypal receipt. Look for if the item has “(held at will-call)” in the description.

Q. What is will-call?
A. You’ll simply provide either a Photo ID that matches the name on the order OR a printout of the Paypal receipt to get your tickets at the door. Will-call generally opens at 5p.

Q. What if I ordered tickets for someone else, how will they get them at will-call?
A. They will need to show a printout of the Paypal receipt, no Photo ID required.

Q. How do I get a refund?
A. Unless a show is canceled, tickets are not refundable or exchangeable.

Q. Is my show General Admission or assigned seating?
A. All Red Tie shows are GA.

Q. Can I bring any food or drink with me in to the show?
A. No

Q. Can I bring my camera?
A. Non-professional cameras are fine. Non-professional cameras are those without interchangeable lenses.

Q. Where can I buy tickets in person?
A. Please text/call 208-403-2433 or email info@redtieconcerts.com

Q. Is my show all ages?
A. Yes, unless it is taking place at The Peppertree. In that case, all attendees must be 21+.

Q. Is there a Meet-and-Greet ticket package available?
A. Often the artist sells such packages on their website. Sometimes you can win M&G at our Facebook page as well: facebook.com/redtieevents

Q. What should I do when a concert is cancelled that I have tickets to?
A. If you have PAID tickets to an event that is cancelled, simply email us at info@redtieconcerts.com for a full refund. Please allow up to 5 business days for the refund to show on your payment method. We only issue cash refunds for one week after the cancellation announcement. Thereafter, only exchanges are permitted.

Q. If I have Red Tie DJ my wedding, can I get free tickets to a concert?
A. Sure, why not.

Q. These questions don’t help me with my issue.
A. Please text/call 208-403-2433 or email info@redtieconcerts.com